Take IncrediMail Technical Support if you Receive Duplicate Emails in IncrediMail

One of the best email client services providers is the IncrediMail which add fun to the boring email functioning. Customers do get bored of the monotonous emails and also from the methods to send/receive a message that is why it provides the users various wallpapers, live emoticons, and many more things so that the emailing does not feel boring. This is why many customers install IncrediMail in their systems and they set up their emails on it. But various times its users face difficulty when they receive various duplicate messages and customers gets annoyed by this. For every other message, they will receive ten other duplicate messages and their inbox overflows with the duplicate messages. It is important to know the reason behind the issue as then only you will be able to solve it.

So, this issue happens when the IncrediMail files which are located on your data folder might have corrupted and to solve this issue you have to delete those files which are corrupted. So if you find any issue then you can connect with the IncrediMail Technical Support team to solve your issues otherwise you can also manually delete them by following the steps which experts have suggested.

Steps to solve the duplicate email issue

  • Firstly, restart the windows and make sure that you are not accessing multiple applications on your computer.
  • Now, you have to right-click on the IncrediMail Tray icon which will be of an orange color which will be located in the lower right-side of your screen and then you have to select “exit”.
  • Then you need to browse through the following location: “C:\Documents and Settings\Your Profile (Login Name)\Local Settings\Application Data\IM\Identities\ {Long Number}\Message Store” those who have Windows XP.
  • For other window users, you have to browse through “C:\Windows\Application Data\IM\Identities\{Long Number}\Message Store”.
  • You will see some files located in this folder and you have to delete all “.bak” and “.msg” files. Also, ensure that you do not delete the long number files as it represents your IncrediMail identity.
  • After deleting the files, you have to restart your computer and then open the application and receive your email.
  • You will receive old messages again but do not worry as after you receive all of them you will not receive the duplicate emails again.
  • If you face any problem while deleting the files or you have mistakenly deleted the files of the long number which represents your id then you can take IncrediMail Technical Support from the experts freely.

To get help quickly, dial IncrediMail Support Number toll-free.

If you are still receiving duplicate messages and even after following the troubleshooting steps you are not able to solve the issue then you can contact the experts through IncrediMail Support Number toll-free and we will give you support without any delay as our experts are available for your service 24X7 and we tackle the problem from the root.

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